Extended Christmas Returns
To help when buying your Christmas presents we’re offering extended Christmas returns from 20th November 2021 until 9th January 2022.
If your order is under £40 the delivery charge will be £3.95. Upgrade to Special Delivery for £5.00
All orders over £40 are FREE and TRACKED using Royal Mail. Upgrade to Special Delivery for £5.00
All orders that total over £100 are automatically sent Special delivery FREE of charge.
We will endeavour to meet any given date for delivery however we cannot be held responsible for any delays beyond our control. If we are unable to make the expected delivery date due to stock issues we shall inform you by email or phone as soon as possible.
3pm is our cut off. This allows us time to pick and pack and have Royal Mail collect your order. If you place your order after 3:00pm, it will not be dispatched until the next working day.
You can upgrade to next day special delivery when checking out.
If you are in a rush we would suggest Special Delivery (extra cost of £5.00 per parcel) – You can select this option during checkout.
Please note orders placed on a Friday using this service cannot be guaranteed for Saturday delivery using Royal Mail.
You will receive a tracking number with your order which you will be able to monitor via the Royal Mail “Track and Trace” page (https://www.royalmail.com/track-your-item).
Once dispatched, all orders are fully insured by Royal Mail or ourselves until they have been delivered and signed for.
As soon as your order has been delivered, or confirmed as having been delivered by Royal Mail, then you are responsible for them.
If your order is dispatched on a Friday it isn’t guaranteed for Saturday delivery.
Please note the delivery estimates are standard working days excluding bank holidays.
In the unlikely event that you do not receive your order within a week, you must allow 14 working days before we can send a replacement if the item is lost in the post. If your original order later arrives, please return it to us.